Salesforce Configuration and Customization: Comparison

Read the comparison of Salesforce configuration and customization to find a special CRM solution that will be right just for you.

A Tip A Day #35 – Test Time Dependant Workflows

This post is a part of the daily blog series  A Tip A Day, daily dosage of learning! Day #35 - Test Time Dependant Workflows Here's a workflow rule with Time Dependant actions as in the actions (field updates, sending email etc) happen after a certain time configured in the Time Trigger as shown below.  …

A Tip A Day #34 – Display Case Status Picklist Values

This post is a part of the daily blog series  A Tip A Day, daily dosage of learning! Day #34 - Display Closed Case Statuses In the standard Status field of Case object, I have 4 picklist values namely New, Working, Escalated and Closed.  As you can see, the last one is checked for Closed status. …

A Tip A Day #32 – Users are unable to change Timezone in Personal Settings

This post is a part of the daily blog series  A Tip A Day, daily dosage of learning! Day #32 - Users cannot change Timezone or Language in Personal Settings When I try to change Language and TimeZone settings from Personal Settings, I get this error - Insufficient Privileges error even when I'm the System …

A Tip A Day #20 – Deploy while running Scheduled Jobs

This post is a part of the daily blog series  A Tip A Day, daily dosage of learning! Day #20 - Deploy while running Scheduled Jobs While deploying an apex class via change sets or Force.com IDE, you sometimes receive one of these error messages - "Schedulable class has jobs pending or in progress" " …

A Tip A Day #17 – Upload Records with Inactive Owner

This post is a part of the daily blog series  A Tip A Day, daily dosage of learning! Day #17 - Upload Records with Inactive Owner Recently I was migrating few old records into Salesforce using Data loader.  The upload csv file had of course Record Owner field referring to the User record.  I got …

A Tip A Day #16 – Report on Duplicate Records in Salesforce

This post is a part of the daily blog series  A Tip A Day, daily dosage of learning!  Day #16 - Report on Duplicate Records in Salesforce Salesforce has configuration setup to identify duplicate records when users create new records.  While setting it up, you have an option to 1) alert the user about it and …