People want to connect Salesforce to LinkedIn for all sorts of reasons. Some of the business needs: When viewing a Salesforce Lead or Contact in Salesforce, people like to see live LinkedIn dataWhen looking at a LinkedIn Profile, people like to see if that person is already in SalesforceCreating a Lead or Contact from a …
A Tip A Day #39 – Easily Find Newly Created Fields in Salesforce
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #39 - Easily Find Newly Created Fields Finding the CreatedDate of fields in Lightning Experience is hard work. The fields list in object manager doesn't have a column for 'Created Date'. You need to manually click …
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Conversational Commerce in Salesforce Marketing Cloud
Salesforce Marketing Cloud enables you to easily shape your online marketing campaigns to your wishes. Until recently it has been very difficult to include "social messaging platforms" in the customer journey, but this is starting to change as the market is catching up to demand. If you haven’t incorporated social messaging platforms into your business …
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Marketing Cloud for Small Business
Salesforce core platform provides great features and automation tools to support Sales or Service business processes. Some of the tools Salesforce offers: Workflow Rules - Workflow lets you automate standard internal procedures and processes to save time across your org. Approval Process - Approvals take automation one step further, letting you specify a sequence of …
Salesforce Marketing Cloud Deployment
The topic of deployment in Salesforce Marketing Cloud (SFMC) is interesting because there are no Sandbox instances in Marketing Cloud. No Dev, QA, Prod instances to think about deployments. Instead, they got Business Units (BUs). Don't confuse a BU with a Sandbox. Business Unit is completely different from a Sandbox. BU is NOT a Sandbox …
Winter’20 Release – Flow Builder Highlights
Winter'20 Release has got a lot of updates to the Flow Builder. This post is purely about the Flow Builder new features. Check out the rest of the Winter'20 Release highlights in the other article I've written. Start a Flow on a Schedule Now you can schedule an auto-launched flow to start on a particular …
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Best Method to Integrate WhatsApp with Salesforce
I was looking at various options available to integrate WhatsApp with Salesforce for one of the requirements in my projects. In this article, I will be sharing my findings with pros and cons for each method and also the best solution out there in the market. Basically, there are 2 ways to integrate WhatsApp (in …
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Salesforce + Communication Platform as a Service = More Efficient
Salesforce as a CRM tool handles all the customer data and the key customer relationship management using a wide range of out of the box features. But more often than not, the conversations with the customers like closing deals, resolving customer support cases, engaging with the new leads, investor relationships, team collaboration, etc happens outside …
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Spring 19 Release Highlights
January Spring 19 Release Highlights - Lightning Developer Week 2019
Send and Receive SMS within Salesforce
SMS is a great way for companies to connect to their customers or leads and should be included in all communication strategies be it Sales, Service or Marketing. SMS has a 100% chance of reaching the customers compared to an email which often has to go through a lot of spam filters before reaching the …
Spring 18 Release – Dashboard Enhancements
It is new year time, so another Spring release of Salesforce. The Sandbox Preview window for Spring ‘18 is scheduled to begin January 5, 2018. I have gone through the huge release notes and providing you the highlights of the release categorizing them into Lightning Experience features, Report Builder and Dashboard Enhancements. Read Spring 18 - Lightning …
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A Tip A Day #31 – Lightning Data Service
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #31 - Lightning Data Service If you are looking for SalesforceDX and Migration to SalesforceDX, it is here Read all other tips of the blog series here - A Tip A Day, daily dosage of learning!
A Tip A Day #30 – SalesforceDX Demo
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #30 - SalesforceDX Demo You may want to look at SaleseforceDX intro before checking out the demo. Read all other tips of the blog series here - A Tip A Day, daily dosage of learning!
A Tip A Day #29 – All about SalesforceDX
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #29 - SalesforceDX and Migration to SalesforceDX Check out the demo of Salesforce DX here Read all other tips of the blog series here - A Tip A Day, daily dosage of learning!
A Tip A Day #27 – Chatter for Knowledge Management & Collaboration
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #27 - Chatter for Knowledge Management & Collaboration Read all other tips of the blog series here - A Tip A Day, daily dosage of learning!
A Tip A Day #26 – Salesforce Shield
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #26 - Salesforce Shield Read all other tips of the blog series here - A Tip A Day, daily dosage of learning!
A Tip A Day #24 – 3 Ways to delete an Apex class from Production
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #24 - THREE Ways to remove an Apex class from Production In a scenario, you no longer want to use the functionality in your apex class remove it from your Salesforce production org, so as to reduce the …
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A Tip A Day #23 – 5 Ways To Stop Trigger In Production
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #23 - FIVE Ways To Stop Trigger In Production In a scenario, you no longer want to use the functionality in your trigger and want to turn it off in your Salesforce production org, as in make …
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A Tip A Day #20 – Deploy while running Scheduled Jobs
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #20 - Deploy while running Scheduled Jobs While deploying an apex class via change sets or Force.com IDE, you sometimes receive one of these error messages - "Schedulable class has jobs pending or in progress" " …
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A Tip A Day #19 – Set Currency of User
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #19 - Set Currency of User I have a user whose current Currency is set as SGD - Singapore Dollar Requirement The requirement is now to change the Currency of the user to USD. Simple? I thought …