Salesforce core platform provides great features and automation tools to support Sales or Service business processes. Some of the tools Salesforce offers: Workflow Rules - Workflow lets you automate standard internal procedures and processes to save time across your org. Approval Process - Approvals take automation one step further, letting you specify a sequence of …
Best Method to Integrate WhatsApp with Salesforce
I was looking at various options available to integrate WhatsApp with Salesforce for one of the requirements in my projects. In this article, I will be sharing my findings with pros and cons for each method and also the best solution out there in the market. Basically, there are 2 ways to integrate WhatsApp (in …
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A Tip A Day #5 – AppExchange Apps to scan Business/Name Cards
This post is a part of the daily blog series A Tip A Day, daily dosage of learning! Day #5 - AppExchange Apps to scan Business/Name Cards Lately, I have been researching on Apps that could scan Business Cards (Name Cards) so the Sales team can just scan the Name cards they collect to create …
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Salesforce Shield
To help customers with complex governance and compliance needs, Salesforce is introducing Salesforce Shield, a premium set of integrated services built natively in the Salesforce1 Platform. Salesforce Shield lets customers see who is doing what with sensitive data, know the state and value of their data going back up to ten years, and encrypt sensitive data …