Trailhead – Free Certification Prep Webinars (Jan-Feb 2019)!

The FREE Salesforce Certification Preparation webinars are back!  These 1-day virtual courses are led by Salesforce Expert Certified Trailhead Academy instructors and are open to anyone! Attend one (or more!) webinars. Note the timings are in PST and EST timezones.  Register for the one that suits your time. Preparing for your Salesforce Administrator Certification 02/11/19, 9am - 3pm PST [register] …

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Send and Receive SMS within Salesforce

SMS is a great way for companies to connect to their customers or leads and should be included in all communication strategies be it Sales, Service or Marketing.  SMS has a 100% chance of reaching the customers compared to an email which often has to go through a lot of spam filters before reaching the …

Salesforce + Rebel = Email Future Looks Promising

Salesforce has signed a definitive agreement to acquire Rebel, a startup that develops interactive email services for businesses to enhance their direct marketing services -  recipients of interactive emails can write reviews, shop, do quizzes and take other actions without leaving the messages to do so. Rebel Mail redefines what email can do.  It brings web functionality into …

Marketing Cloud Consultant Certification Preparation – Part 1 (Introduction)

I have cleared the Marketing Cloud Consultant Certification! Woohoo!! I have been working on Marketing Cloud for a year when I took this.  The hands-on experience and the experience of working with different clients definitely helped in clearing the certification. What's more special is Salesforce itself claims that among all the consultant exams, (Service, Sales, …

Hyderabad Trailblazin’ 2018 Round Up in Photos & Videos

I have organized and attended many Salesforce developer events in Singapore but in June'18 I have attended my first Indian Salesforce community event - Hyderabad Trailblazin'.  (I was selected as a Speaker too)  It was a huge event, the first of its kind in Hyderabad, attended by big personalities of Salesforce community not just from …

Summer 18 Release – Lightning Experience Highlights

Salesforce released its latest features this summer of 2018.  I've gone through the 521 Pages release notes and providing you the summary of the features.  Heavily focused on Lightning, as usual, the norm in Salesforce releases now, I have split the highlights into 4 different posts: Lightning Experience Highlights, Development Highlights, Lightning App Builder Highlights, …

Summer 18 Release – Development Highlights

Salesforce released its latest features this summer of 2018.  I've gone through the 521 Pages release notes and providing you the summary of the features.  Heavily focused on Lightning, as usual, the norm in Salesforce releases now, I have split the highlights into 4 different posts: Lightning Experience Highlights, Development Highlights, Lightning App Builder Highlights, …

Summer 18 Release – Lightning Flow Highlights

Salesforce released its latest features this summer of 2018.  I've gone through the 521 Pages release notes and providing you the summary of the features.  Heavily focused on Lightning, as usual, the norm in Salesforce releases now, I have split the highlights into 4 different posts: Lightning Experience Highlights, Development Highlights, Lightning App Builder Highlights, …

Summer 18 Release – Lightning App Builder Highlights

Salesforce released its latest features this summer of 2018.  I've gone through the 521 Pages release notes and providing you the summary of the features.  Heavily focused on Lightning, as usual, the norm in Salesforce releases now, I have split the highlights into 4 different posts: Lightning Experience Highlights, Development Highlights, Lightning App Builder Highlights, …